Effective Date: June 1st 2025
Welcome to Chaat & Curry Point, operated by Lovely Foods, LLC, located in Gilbert, Arizona. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, order online, or interact with us in-store or through social media.
1. Information We Collect
We collect various types of information in order to provide you with our products and services, and to improve your experience with us.
a. Personal Information
We may collect the following identifiable information:
- Full Name
- Email Address
- Phone Number
- Delivery/Billing Address
- Payment Information (via third-party secure processors)
- Order History
- Reservation Details
- Dietary Preferences (if you choose to provide)
b. Non-Personal Information
This includes:
- Browser type and version
- Device type and operating system
- IP address
- Date and time of access
- Referring website pages and clicks on our site
- Geolocation data (if enabled on your device)
c. Information from Other Sources
We may receive information from third-party platforms (e.g., Uber Eats, DoorDash, Google, or Facebook) if you interact with our restaurant through those services.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage customer accounts and loyalty programs
- Send order updates, confirmations, and receipts
- Respond to customer inquiries and feedback
- Customize your online experience
- Send promotional emails or SMS (if you opt in)
- Analyze site usage and trends to improve services
- Comply with local, state, and federal regulations
3. Legal Basis for Processing
In accordance with Arizona law and U.S. privacy frameworks, we process your information based on:
- Your Consent (e.g., signing up for newsletters)
- Contractual Obligations (e.g., completing a transaction)
- Legal Requirements (e.g., fraud prevention, tax compliance)
- Legitimate Interests (e.g., improving customer service)
4. Sharing and Disclosure of Information
We do not sell your personal information.
We may share your data with:
a. Trusted Service Providers
Including:
- Payment processors (Stripe, Square, etc.)
- Delivery partners (DoorDash, Grubhub, etc.)
- Website and IT support providers
b. Government or Legal Entities
Only if required to:
- Comply with a subpoena or legal obligation
- Enforce our terms and protect rights or safety
c. Business Transfers
In the event of a sale, merger, or acquisition, your information may be transferred to new ownership with proper safeguards.
5. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your website experience.
These may include:
- Session Cookies: Help you navigate and use our site effectively
- Persistent Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how users interact with our site (e.g., Google Analytics)
- Marketing Cookies: Track user behavior to provide relevant offers
You can control cookies through your browser settings. Note: disabling cookies may limit some functionality.
6. Your Privacy Rights (Arizona Residents)
Under Arizona law, you have the right to:
- Request access to your personal data we have collected
- Request correction or deletion of your personal data
- Opt out of marketing communications at any time
- Receive notice before your information is used for new purposes
To exercise these rights, email us at [Insert Email] with the subject “Privacy Request.” We may verify your identity before proceeding.
7. Data Security
We maintain strong security practices to protect your data, including:
- SSL (Secure Socket Layer) encryption
- Secure payment gateways (PCI-compliant)
- Firewalls and anti-virus software
- Employee training on data protection
- Role-based access control (only authorized personnel can view personal info)
Despite these measures, no system is completely foolproof. We recommend you safeguard your passwords and do not share sensitive information over unsecured channels.
8. Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with applicable laws
- Resolve disputes
- Enforce agreements
If you wish to have your data deleted, contact us, and we will take reasonable steps to comply, unless we are required by law to retain certain records.
9. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected data from a child, please contact us so we can delete it.
10. External Websites and Services
Our website or social media may contain links to third-party sites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in technology, law, or business operations. We will post any updates on our website and update the effective date. Continued use of our services constitutes acceptance of those changes.
12. Contact Information
If you have questions or requests regarding this Privacy Policy, you may contact us via:
Chaat & Curry Point – by Lovely Foods, LLC
📍 Address: 1530 S Val Vista Dr #103, Gilbert, AZ 85296
📧 Email: chaatandcurrypoint@gmail.com
📞 Phone: 623-230-8155
🌐 Website: https://chaatandcurrypoint.com